Journal of the House of Representatives of the Regular Session of the Eightieth Legislature of the State of Texas, Volume 6 Page: 6,542
6459-7408, S49-S79 p. ; 23 cm.View a full description of this legislative document.
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80th LEGISLATURE REGULAR SESSION
(e) The department shall provide the information required under Subsection
(d) in a timely manner to allow the license holder time to respond to the
complaint.
(f) The commissioner may allow an authorized employee of the department
to dismiss a complaint if an investigation demonstrates that:
(1) a violation did not occur; or
(2) the subject of the complaint is outside the department's jurisdiction
under this chapter.
(g) An employee who dismisses a complaint under Subsection (f) shall
report the dismissal to the commissioner. The report must include a sufficient
explanation of the reason the complaint was dismissed.
SECTION 1.29. Section 1951.253, Occupations Code, is amended to read
as follows:
Sec. 1951.253. PUBLIC PARTICIPATION. (a) The department [bard]
shall develop and implement policies that provide the public with a reasonable
opportunity to appear before the committee [bard] and to speak on any issue for
which the committee has a duty under this chapter to advise the department
(b) The department [beard] shall prepare and maintain a written plan that
describes how a person who does not speak English or who has a physical,
mental, or developmental disability can be provided reasonable access to the
department's [beards] programs under this chapter.
SECTION 1.30. Section 1951.254, Occupations Code, is amended to read
as follows:
Sec. 1951.254. PUBLIC INFORMATION PROGRAM. (a) The department
[beard] shall establish a public information program as provided by this section
and Sections 1951.453-1951.456 to inform the public about the practice and
regulation of structural pest control.
(b) The department [bead] may create a public information program
advisory committee to assist in the development of a public information program.
(c) The department [beard] shall make available to the public and other
appropriate state agencies the information compiled as part of the program.
(d) The public information program must:
(1) include the adoption and distribution, in a manner that the
department [beard] considers appropriate, of a standard [eempaint] form for
complaints under this chapter; [tnd]
(2) inform prospective applicants for licensing under this chapter about
the qualifications and requirements for licensing;
(3) inform applicants, license holders, and the public on the
department's Internet website, in department brochures, and on any other
available information resource about the department's enforcement process under
this chapter, including each step in the complaint investigation and resolution
process, from initial filing thorough final appeal; and
(4) inform license holders that a license holder may obtain information
about a complaint made against the license holder and may obtain on request a
copy of the complaint file.6542
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Texas. Legislature. House of Representatives. Journal of the House of Representatives of the Regular Session of the Eightieth Legislature of the State of Texas, Volume 6, legislative document, 2007; (https://texashistory.unt.edu/ark:/67531/metapth97476/m1/88/: accessed April 27, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.